Talk to a dentist now

Get help fast with a virtual dental visit. We help 8 out of 10 people address their issue without leaving home.

How it works

Ask us any question

Chat with us about dental issues like:

Toothaches
Dental pain
Swelling gums
Failed fillings
Chipped teeth
Broken retainers
Sensitivity to hot or cold
Canker sores
Loose teeth
Swollen jaw

What's the catch?

Nothing! Start chatting with us to find out how our care team and expert dentists and hygienists can help with any question you have.

Get started

Frequently Asked Questions

Who can use this service?

The service is available to everyone in the U.S.

Who are the people on your care team? What kinds of things can they help with?

Our experienced dental customer care team can share general information approved by our team of dentist advisors and they can set up virtual dentist visits.

What kinds of things can dentists help with over the phone?

Our partner dentists can help identify your dental issue and the right course of care. They can order prescriptions like antibiotics to your local pharmacy or recommend over-the-counter treatments or at home remedies for pain and sensitivity. They’ll also recommend a follow-up plan to track and manage your symptoms.

Are these good dentists?

Yes, we’re passionate about connecting members with great dentists. That means they have a top-notch education, years of experience, and are recognized in their community.

Are they available 24/7? Will I have to wait?

Our Care Team is available 8am to 10pm ET and they’ll immediately schedule your dental consultation for the soonest available appointment. If you reach out during off-hours, we might respond or email you back within a few hours or the next morning.

What if the dentist can’t help me virtually?

There are limitations to the care dentists can provide in a virtual visit. Telehealth laws prohibit prescription of certain medications, including narcotics and opioid pain medication. However, part of the value of a virtual visit is having a dentist listen to your concerns and advise your next steps. If the dentist is not able to fulfill a prescription or procedure they think you need, they will point you to an emergency dentist office that’s open so that you can get the care you need.

Is your platform private? What happens to my information?

Yes, our Virtual Visit platform is secured with end-to-end encryption and it’s HIPAA compliant. Your information will not be shared with third parties. See our privacy policy for more details.

Can I share a photo or dental health record with my Wally dentist?

Yes, our video consultation platform allows you to share documents with your dentist.

Is teledentistry safe?

Yes, the American Dental Association’s policy on teledentistry allows licensed dentists to care for patients virtually to minimize visits to urgent care and ER.