Connect with a dentist over chat or video and book an in-person visit if needed

Convenient virtual care

Chat with our Care Team about any dental question or concern, and we set up a video call with a dentist - at any time that works for you. Avoid unnecessary trips to the dentist and even resolve most of your concerns entirely at home.

Connect to a dentist in-person, without the wait

Because not everything can be solved virtually, we coordinate in-person care based on your needs. And, we help you skip the standard wait times it takes to get an appointment with the best dentists.

Your partner in oral health

From helping you resolve issues at home to checking in with you after a tooth extraction, we provide personalized information to keep a smile on your face.

Frequently Asked Questions

Who can use this service?

The service is available to everyone in the U.S.

Who are the people on your care team? What kinds of things can they help with?

Our experienced dental customer care team can share general information approved by our team of dentist advisors and they can set up virtual dentist visits. They don’t provide dental care themselves—that needs to come from a licensed dentist.

What kinds of things can dentists help with over the phone?

Our partner dentists can help identify your dental issue and the right course of care. They can order prescriptions like antibiotics to your local pharmacy or recommend over-the-counter treatments or at home remedies for pain and sensitivity. They’ll also recommend a follow-up plan to track and manage your symptoms.

Are these good dentists?

Yes, we’re passionate about connecting members with great dentists. That means they have a top-notch education, years of experience, and are recognized in their community.

Are they available 24/7? Will I have to wait?

Our Care Team is available 8am to 10pm ET and they’ll immediately schedule your dental consultation for the soonest available appointment. If you reach out during off-hours, we might respond or email you back within a few hours or the next morning.

What if the dentist can’t help me virtually? Will you refund my consultation fee?

There are limitations to the care dentists can provide in a virtual visit. Telehealth laws prohibit prescription of certain medications, including narcotics and opioid pain medication. However, part of the value of a virtual visit is having a dentist listen to your concerns and advise your next steps. If the dentist is not able to fulfill a prescription or procedure they think you need, they will point you to an emergency dentist office that’s open so that you can get the care you need. If for some reason you’re not satisfied with your consultation you can reach out to us via the post-consultation email or via the care team chat.

Is your platform private? What happens to my information?

Yes, our Virtual Visit platform is secured with end-to-end encryption and it’s HIPAA compliant. Your information will not be shared with third parties. See our privacy policy for more details.

Can I share a photo or dental health record with my Wally dentist?

Yes, our video consultation platform allows you to share documents with your dentist.

Is teledentistry safe?

Yes, the American Dental Association’s policy on teledentistry allows licensed dentists to care for patients virtually to minimize visits to urgent care and ER.

What does a visit with a dentist cost?

A one-time virtual visit with a dentist costs $49 — no insurance required. Virtual visits are free with our annual membership option which costs $99/year.

Do you take my dental insurance?

Wally Health is a dental membership program that offers access to great dentists and clear, transparent savings on dental care. In response to the COVID-19 quarantines, we’ve made our virtual visit fees as low as possible so that anyone in the U.S. can participate by paying directly for care.

Get dental care without leaving your house

What you get with Wally