Chat with us about any dental question or concern
Keep chatting or jump on a video call at any time that works for you
Our dentists determine what might be wrong, prescribe antibiotics, give you suggestions for what to do at home, and help schedule in-person appointments when needed
Chat with us about dental issues like:
The service is available to everyone in the U.S.
Our experienced dental customer care team can share general information approved by our team of dentist advisors and they can set up virtual dentist visits.
Our partner dentists can help identify your dental issue and the right course of care. They can order prescriptions like antibiotics to your local pharmacy or recommend over-the-counter treatments or at home remedies for pain and sensitivity. They’ll also recommend a follow-up plan to track and manage your symptoms.
Yes, we’re passionate about connecting members with great dentists. That means they have a top-notch education, years of experience, and are recognized in their community.
Our Care Team is available 8am to 10pm ET and they’ll immediately schedule your dental consultation for the soonest available appointment. If you reach out during off-hours, we might respond or email you back within a few hours or the next morning.
There are limitations to the care dentists can provide in a virtual visit. Telehealth laws prohibit prescription of certain medications, including narcotics and opioid pain medication. However, part of the value of a virtual visit is having a dentist listen to your concerns and advise your next steps. If the dentist is not able to fulfill a prescription or procedure they think you need, they will point you to an emergency dentist office that’s open so that you can get the care you need.
Yes, our video consultation platform allows you to share documents with your dentist.
Yes, the American Dental Association’s policy on teledentistry allows licensed dentists to care for patients virtually to minimize visits to urgent care and ER.